Payments Options and Cancellations
Payment
Payment is required in full at the time of purchase. Staff will accept debit, Visa, MasterCard, American Express, cheque, or cash. Individuals will be subject to a $20 NSF charge for insufficient funds or stopped cheques.
Membership purchases can be made online at https://boldcenter.ca/activellbc/ click HERE for the steps to make an online purchase.
ID Cards
Guests with a membership must scan their ID cards at the Guest Services Desk (first floor) or Fitness Desk (second floor) and at Portage Pool. Replacement cards are available for $10 each at the Bold Center.
Pre-Authorized Payments
Pre-authorized payments are now available. Save time and money by signing up!
Notice for those with Pre-Authorized Payments
If you change or cancel your credit card, be sure to notify the Bold Centre by calling us at 780-623-3829.
Failure to update your payment information will result in a $20 NSF charge and, after two or more consecutive failed payments, could result in your pre-authorized payment plan being terminated.
Membership Cancellation
Members wishing to cancel their membership can do so anytime, but cancellations are subject to a $25 cancellation fee unless the member is able to provide one of the following as documentation:
- Medical certificate indicating that the member is physically unable to use the membership; or
- They are able to provide proof of relocation to another area (utility bill, rent/lease agreement, etc.).